How to Delete Your Data
If you want to delete your Jamlog account and associated data, you have the following options:
- Delete individual recordings: Open the Jamlog app, go to the recording, and delete it. This removes the audio and its associated data from your device and our servers.
- Make your profile private: In the app settings, you can take your public page offline at any time, and you can set any individual recording back to private.
- Delete your account in the app: Go to Settings → Advanced → Delete Account. This permanently deletes your account and your recordings from our servers and clears your data from the device.
- Request deletion by email: Email us at locomojo@gmail.com with the subject line "Delete My Account" and we will permanently delete your account and all data within 30 days.
What Gets Deleted
When you delete your account, we permanently remove:
- Your user account and profile information
- All audio recordings stored on our servers
- Titles, captions, chapter marks, and metadata
- Comments you've posted
- Push notification device tokens
Deletion is permanent and cannot be undone. Deleting your account in the app also clears the recordings stored locally on your device; if you delete by email, you can remove any remaining local copies by deleting them in the app or uninstalling it.
Processing Time
Email deletion requests are processed within 30 days. Deleting your account in the app takes effect immediately.